Privacy Policy
Your privacy matters to us. Here is how we handle your personal information.
Last updated: February 2026
1. Information We Collect
When you shop with us, we collect the following information: • Name, email address, and phone number • Shipping and billing address • Payment information (processed securely via Razorpay; we do not store card details) • Order history and browsing behaviour on our site
2. How We Use Your Information
We use your information to: • Process and fulfil your orders • Send order confirmations and shipping updates • Respond to your queries and provide customer support • Improve our products and website experience • Send promotional communications (only if you have opted in)
3. Sharing of Information
We do not sell your personal information to third parties. We may share your data with: • Shipping partners (e.g., Shiprocket) for delivery purposes • Payment processors (e.g., Razorpay) for secure transactions • Legal authorities, if required by law
4. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.
7. Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Opt out of marketing communications at any time To exercise these rights, contact us at ravikafashion@zohomail.in
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related concerns, please contact: Email: ravikafashion@zohomail.in Phone: +91 6353381181 Address: 12, Adarsh Row House, Laskana, Surat, Gujarat 389400